DF
Dirkie F
1 reviews | Active since Oct 2019
13 Mar 2021, 11:14
No service at All useless
Thus is my second time complaining on hellopetet about supersonic. Since December 2020 we are being billed the incorrect amount and incorrect package. After many calls, emails whatsapp no help at ALL I am fed up with them there is no help at all The last phoned called was promised it will be sorted in the same day still waiting once again
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Replies (6)0
Replies (6)
Supersonic 's replyOfficial
13 Mar 2021, 12:45Good afternoon Dirkie,
We sincerely apologise for the frustration caused. Please confirm the correct package you are supposed to be on so that we can assist and rectify the billing as well.
Kind regards
Joshua
We sincerely apologise for the frustration caused. Please confirm the correct package you are supposed to be on so that we can assist and rectify the billing as well.
Kind regards
Joshua
Supersonic 's reply13 Mar 2021, 12:45
Official
Good afternoon Dirkie,
We sincerely apologise for the frustration caused. Please confirm the correct package you are supposed to be on so that we can assist and rectify the billing as well.
Kind regards
Joshua
We sincerely apologise for the frustration caused. Please confirm the correct package you are supposed to be on so that we can assist and rectify the billing as well.
Kind regards
Joshua
DF
Dirkie F's updateReviewer Update
13 Mar 2021, 20:17Good Day Josha, Thank you for reply on Hello Peter, my email is *** I would appreciate it if someone can get in contact with me on email so that I can send my contact details. The packages is a 50/50 for R905 a month I would appreciate it if someone can phone me and sort this out over the phone same time, Tired of hearing we wil this or that then 2 weeks later stil nothing (since Dec 2020) This is becoming ridiculous
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Dirkie F's update13 Mar 2021, 20:17
Reviewer Update
Good Day Josha, Thank you for reply on Hello Peter, my email is *** I would appreciate it if someone can get in contact with me on email so that I can send my contact details. The packages is a 50/50 for R905 a month I would appreciate it if someone can phone me and sort this out over the phone same time, Tired of hearing we wil this or that then 2 weeks later stil nothing (since Dec 2020) This is becoming ridiculous
DF
Dirkie F's updateReviewer Update
15 Mar 2021, 12:16Good Day stil nothing sorted out, my email is (a b . f r e u d I g e r @ g m a I l . c o m) and sell number is ***please assist
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Dirkie F's update15 Mar 2021, 12:16
Reviewer Update
Good Day stil nothing sorted out, my email is (a b . f r e u d I g e r @ g m a I l . c o m) and sell number is ***please assist
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Dirkie F's updateReviewer Update
16 Mar 2021, 11:37Good Day Joshua, Still waiting for phone call and help.
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Dirkie F's update16 Mar 2021, 11:37
Reviewer Update
Good Day Joshua, Still waiting for phone call and help.
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Dirkie F's updateReviewer Update
16 Mar 2021, 15:23Thank you, lets hope this will be corrected now.
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Dirkie F's update16 Mar 2021, 15:23
Reviewer Update
Thank you, lets hope this will be corrected now.
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Dirkie F's updateReviewer Update
25 Mar 2021, 23:57Until now another month have past, and stil incorrect with very little help and no word from supersonic !!!! This is turning into ONE BIG JOKE!!!!
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Dirkie F's update25 Mar 2021, 23:57
Reviewer Update
Until now another month have past, and stil incorrect with very little help and no word from supersonic !!!! This is turning into ONE BIG JOKE!!!!