No service after my payment

Item: Supersonic
Rating: 2
Author: M D

I paid on the 20th of April , Today is the 3rd of May I still have no fibre installed I hope they are not expecting me to make a payment this month because I've been waiting this long being told all the time that an escalation has been made 2 times already, but still nothing about when the installation will be.! I am not happy about this service at all!!!!!!

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

04 May 2023, 07:22

Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regard Supersonic Team

Supersonic 's reply04 May 2023, 07:22

Official

Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regard Supersonic Team

M D's updateReviewer Update

04 May 2023, 14:03

So today another maintenance team came and they said I need to have a second line coming to my house, two weeks later I'm still trying to sort this out

M D's update04 May 2023, 14:03

Reviewer Update

So today another maintenance team came and they said I need to have a second line coming to my house, two weeks later I'm still trying to sort this out