No service

I app**** for data before the lockdown. Never heard anything from them that my contract was approved. Early into the lockdown I received a call from n delivery company that I have a package. Never expected a package aswell. They were at my home and I was at work. The guy said his supervisor would call me. It is then I was realised it's from supersonic and them to take it back if they cant come to my place of work. I tried making with supersonic. Found a guy and said he will escalate it. No one tried to get into contact with me and I have send several emails. So before the end of may I get a call at last and the lady says they will reverse it as I by now have even received account statements . Never happened. Reversed payment. Try call email again but nothing. Guess what. A sms today money will again be deducted. Phone email and nothing.