No service

For 7 days now waiting for only a router. Supersonic was quick to collect all my info and authorise my debit order but now I am ignored. Was promised a router within 2 days. Now 7 days and the only response I get is that they will follow up and no further update. This company is giving very bad service. For 3 days now they promise and then nothing. We have to contact them every day and then hear they will follow up and nothing else. Never any feedback or update. And the only thing they need to do is supply router and activate line. No installation needed as the line is installed and the wifi box. This will take them 10 min. Really pathetic service from both Supersonic and their field agent.