PJ
Patrick J

1 reviews | Active since Jan 2020

07 Jan 2024, 17:41

No serves

Still no customer serves [1/7, 14:47] Supersonic: Thank you. Kindly also share the router serial number ? [1/7, 14:47] PatπŸ˜‚πŸ˜‚: ? [1/7, 14:51] Supersonic: The router serial number would be at the back of the router, it will say serial number or SN [1/7, 14:53] PatπŸ˜‚πŸ˜‚: Jes i now [1/7, 14:53] PatπŸ˜‚πŸ˜‚: Answer me please [1/7, 14:55] PatπŸ˜‚πŸ˜‚: Wat is the hold up [1/7, 14:57] PatπŸ˜‚πŸ˜‚: ? [1/7, 14:57] Supersonic: The router currently shows that it is online, please reboot the router and test connection. [1/7, 14:57] PatπŸ˜‚πŸ˜‚: Answer me please [1/7, 14:57] Supersonic: Kindly also try and run a speed test once it is fully rebooted and share results. Speedtest.co.za [1/7, 14:59] Supersonic: I would need to go through the necessary troubleshooting so that I may be able to escalate accordingly. Once we have gone through the troubleshooting I will put you through to our technical department for assistance if the issue is still persistent. [1/7, 15:00] PatπŸ˜‚πŸ˜‚: ! [1/7, 15:01] PatπŸ˜‚πŸ˜‚: Im on my foon [1/7, 15:05] Supersonic: Noted, please kindly hold while I put you through to our technical department so they may be able to further assist. [1/7, 15:22] PatπŸ˜‚πŸ˜‚: ! [1/7, 15:26] PatπŸ˜‚πŸ˜‚: 😑 [1/7, 17:07] PatπŸ˜‚πŸ˜‚: 😑 [1/7, 17:08] PatπŸ˜‚πŸ˜‚: Supervisor [1/7, 17:21] PatπŸ˜‚πŸ˜‚: πŸ‘Ž [1/7, 17:22] PatπŸ˜‚πŸ˜‚: Hello Peter

0
Replies (1)
Supersonic
Supersonic 's reply07 Jan 2024, 18:12
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. please be advised that our support engineering team will be in contact with you and will assist you.