MS
Meagan S
1 reviews | Active since Oct 2020
30 Oct 2020, 10:07
No response regarding my refund!
NO response from billing regarding my refund. Mariska Swabey has just ignored me. My last email to her was Oct 19th! All I can do is speak to customer service who cannot solve my issue as they do not have access to the account. I've logged support cases on FB, Email, and WhatsApp but still nothing. I cancelled my account at the end of August and still debited. after I cancelled. We are now going to November and this has not yet been resolved.
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Supersonic 's replyOfficial
30 Oct 2020, 11:40Good day Meagan
We are sorry to hear about your experience and any inconvenience you incurred. We have escalated this to the finance Manager and Supervisor and asked that they please ensure your are assisted.
We are sorry to hear about your experience and any inconvenience you incurred. We have escalated this to the finance Manager and Supervisor and asked that they please ensure your are assisted.
Supersonic 's reply30 Oct 2020, 11:40
Official
Good day Meagan
We are sorry to hear about your experience and any inconvenience you incurred. We have escalated this to the finance Manager and Supervisor and asked that they please ensure your are assisted.
We are sorry to hear about your experience and any inconvenience you incurred. We have escalated this to the finance Manager and Supervisor and asked that they please ensure your are assisted.