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Enna M
1 reviews | Active since Mar 2018
04 Oct 2021, 07:13
No refund with Supersonic
I have been waiting for my refund for over a month now. Everything when I call I'll get the same response "A case for refund has been logged and they will escalate to the person responsible or his in meetings" No feedback. Now I see they tried debiting my bank account.
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Replies (3)
Supersonic 's replyOfficial
04 Oct 2021, 08:06Good day Enna.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards,
Nonhlanhla
Supersonic 's reply04 Oct 2021, 08:06
Official
Good day Enna.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards,
Nonhlanhla
EM
Enna M's updateReviewer Update
05 Oct 2021, 10:21So the billing department is also escalating the refund? I am not expecting any response or feedback from you
EM
Enna M's update05 Oct 2021, 10:21
Reviewer Update
So the billing department is also escalating the refund? I am not expecting any response or feedback from you
EM
Enna M's updateReviewer Update
06 Oct 2021, 10:16No resolution and you still ask me the same questions everyday. Who is the billing department escalating the matter to now?
EM
Enna M's update06 Oct 2021, 10:16
Reviewer Update
No resolution and you still ask me the same questions everyday. Who is the billing department escalating the matter to now?