NO REFUND - ALMOST A MONTH LATER

You will not believe it, but this is the 3rd review I am writing, for THE SAME DAMN ISSUE. It's 19 days later since my refund case was opened and I received a case number (CAS-622686-N2S6J1). During those 19 days, there has been NUMEROUS 30-1hour telephone follow ups (by me, obviously), multiple emails, a few calls to ask if I have received my refund (knowing very well they have nor released the funds, multiple tweets, multiple Instagram direct messages etc. Basically I have tried absolutely everything to get my refund, but to this day NOTHING has been done. Don't get me started on the nonsensical stories I've been told and the lies I have been told, the constant cluelessness of ALL the agents. I am at my wits end, and I do not want anyone to go through what I am going through. IT IS FRUSTRATING.