No refund after month of contacting supersonic

This is my 5th post, i have been double charged since December 2022 for a few months. While the double charging stopped I have still not been refunded for month now. I called numerous times, contacted Facebook page, and posted here for the 5th time and no one take the time to get back to me. the most information I got in months is its with the right department? i am sure you going to say that. I need help, I want my money back. No contact has been made with me, no feedback provided even after its been promised multiple times. What else am I suppose to do here. Broken promised and staff not taking ownership of the issue. Supersonic just doesn't care. Here are all the post I made:

https://www.hellopeter.com/supersonic/reviews/still-no-refund-cdd8d0b969cc5ca47df6a4e7049d2cd2d0dd4cf5-***

https://www.hellopeter.com/supersonic/reviews/still-no-refund-fe095097f9d3b16752cb1a9805e12cd78f1132ed-***

https://www.hellopeter.com/supersonic/reviews/still-no-payback-after-the-second-hellopeter-post-***

https://www.hellopeter.com/supersonic/reviews/not-paying-back-my-refund-***

To all these post these are the replies:

(4 July ) Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team

(11 July) Good day, Muneeb, On behalf of Supersonic, I am here to apologise for the inconvenience we caused you with regard to the delay in your refund. We really value you being our customer and appreciate your patience with us while we fix this. I have sent your case to our billing manager, and I will revert with feedback as soon as I receive it. Kind regards, AM

(14th July)

Good day, thank you for reaching out to Supersonic. Your query is in progress with the relevant department. I apologize for the inconvenience caused in this regard.

(11 July) Good day, Muneeb, On behalf of Supersonic, I am here to apologise for the inconvenience we caused you with regard to the delay in your refund. We really value you being our customer and appreciate your patience with us while we fix this. I have sent your case to our billing manager, and I will revert with feedback as soon as I receive it. Kind regards, AM

(20th July) Good day, Muneeb,

Thank you for reaching out to Supersonic, please note that your query is been attended and we will provide you with feedback.

Kind regards, Supersonic Team