No refund after 2 months...

This is my 5th hellopeter review on the same issue with this company, not refunding me for picking up my router mid month while I was still using it and putting my account in arrears with a claw back for a router we already determined last month was received by them. It's been 2 months with not solution. The finance guy GOODENOUGH who every agent has named as the guy siting with my incident has made no progress in applying these refunds to my account. I have now cancelled all my services with this company and I'm warning everyone to stay away if you want to save yourself with countless headaches and lies.