No progress with Fibre installation unless I log a complaint

Item: Supersonic
Rating: 1
Author: Lesego S

It seems that the only way for me to get progress on my mater is to log a complaint on hellopeter.

After logging one on Wednesday there was some traction and then all went cold and quiet by Friday.

I logged a request to move addresses on the 4th March 2022. 10th April, I am still without Fibre at my new address.

When will I be reconnected at my new address?

Helpful (0)

Replies (1)

Supersonic 's replyOfficial

11 Apr 2022, 09:52

Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind regards VT

Supersonic 's reply11 Apr 2022, 09:52

Official

Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind regards VT