No more words!!

22 April 2020, that's when I bought my voucher - THREE MONTHS AGO, GOING TO FOUR! Still waiting for fibre installation. You claim an installation target of 7 - 14 days. You know, finally I got one of your customer agents to admit that they don't even know who they are "escalating" a concern to. They have never spoken to or met you'r so called "supervisors, project coordinators or case managers". They are simple forwarding a WhatsApp message into the unknown, never even receiving a reply. Well done, round one to Supersonic - enjoy my hard-earned money. You *******. I bet you do this to every other person. No wonder your customer index is -75. Even lower than nothing. Ps. Don't bother to reply. I'm ready to cut my losses and move on. Hopefully 10 000 people will read this reply and take a detour when it comes to SUPERSONIC!