1 reviews | Active since Sept 2024
No love for their staff and customers😤😤😤
Superpathetic at its best!!!! First, let's talk about their service. It’s a complete ****. They lure customers in with attractive packages and promises of fast, reliable internet. However, once you're locked into a contract, the truth becomes apparent. The internet is slow, constantly drops, and when you reach out for help, their support team offers nothing but excuses and no real solutions. Worse still, they nickel and dime you with hidden fees and rate increases, all while providing subpar service. It's outright theft.
But it doesn't stop there. The way they treat their employees is even more disturbing. From what I’ve heard, they underpay their staff, offer little to no benefits, and create a toxic work environment where employees are overworked and undervalued. This lack of care for their own people bleeds into the customer experience as well. It’s no surprise their support team seems unmotivated when management doesn’t even respect them.
Overall, this company is a disaster from top to bottom. It’s clear that the people in charge have no interest in improving their services or supporting their employees. I strongly recommend staying as far away from this ISP as possible. There are much better options out there that respect both their customers and staff.
