MJ
Mark J
1 reviews | Active since Sept 2016
15 Feb 2023, 10:25
No internet too frequently
My connection has been down too many times. This time is the last straw. Yesterday it was down since Sunday. After several calls and complaints, I finally received a call yesterday from a Tumi who supposedly fixed it. This morning it was down again. After more calls and messages, I finally received a call and the person hung up soon after answering, without even talking to me. You do not deserve to be in business. Stop blaming loadshedding. I have a backup. Why don’t you have one with the billions you are making? You need to drop the super in your name as there is nothing super about your service.
Helpful (0)
Replies (2)0
Replies (2)Supersonic 's replyOfficial
15 Feb 2023, 10:32Good day Mark, thank you for contacting supersonic fibre. We would like to sincerely apologize for the inconvenience and frustration caused. Kindly note that this issue will be escalated and we will get back to you. Regards Supersonic Team.
Supersonic 's reply15 Feb 2023, 10:32
Official
Good day Mark, thank you for contacting supersonic fibre. We would like to sincerely apologize for the inconvenience and frustration caused. Kindly note that this issue will be escalated and we will get back to you. Regards Supersonic Team.
MJ
Mark J's updateReviewer Update
17 Feb 2023, 15:19My connection has been fixed, thank you.
MJ
Mark J's update17 Feb 2023, 15:19
Reviewer Update
My connection has been fixed, thank you.
