JT
Janine T
1 reviews | Active since Jul 2020
24 Jun 2022, 14:49
No Internet since Wednesday!!!!
No Fibre for 3 days!! What does it mean when you log a call and the consultant says there is no feedback when you make a follow up on the call logged. Vodacom and Supersonic is beyond pathetic at the moment. I was given a turnaround time of 24hours - 48 hours and here I am on my 3rd day without fibre. I was just advised that I will be spending the whole weekend without internet. I believe its time for me to move to different service provider.
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Janine T's updateReviewer Update
27 Jun 2022, 11:16Good day, I have allowed for you to take time to escalate but it seems nothing is being done about my ticket that was logged. Its very bad service but you are quick to take your money from customers but not very quick in assisting when there's issues. I am shopping around and will definitely move from you to another service provider. This is the worst service received.
JT
Janine T's update27 Jun 2022, 11:16
Reviewer Update
Good day, I have allowed for you to take time to escalate but it seems nothing is being done about my ticket that was logged. Its very bad service but you are quick to take your money from customers but not very quick in assisting when there's issues. I am shopping around and will definitely move from you to another service provider. This is the worst service received.