NM
Nico M
1 reviews | Active since Dec 2020
16 Dec 2020, 08:00
No internet for over 2 weeks!!!
No internet for the last 15 days. Am told Vodacom technician needs to reconfigure my ONT. this is not happened and I have been calling daily to follow up with no luck. Frustrating and very bad customer experience.
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Supersonic 's replyOfficial
17 Dec 2020, 15:44Hello Nico,
Apologies for the delay that you have experienced. Kindly note that I have escalated your complaint to the management team and we will be in touch as soon as possible to assist.
Regards,
Sandra
Apologies for the delay that you have experienced. Kindly note that I have escalated your complaint to the management team and we will be in touch as soon as possible to assist.
Regards,
Sandra
Supersonic 's reply17 Dec 2020, 15:44
Official
Hello Nico,
Apologies for the delay that you have experienced. Kindly note that I have escalated your complaint to the management team and we will be in touch as soon as possible to assist.
Regards,
Sandra
Apologies for the delay that you have experienced. Kindly note that I have escalated your complaint to the management team and we will be in touch as soon as possible to assist.
Regards,
Sandra