FM
Fika M
1 reviews | Active since Jul 2021
28 Dec 2022, 12:43
No internet
I have been calling cause I hot no internet for past 48hours, whatsapp agents never get back to me remember I have to work at home now I'm unable to do so have to travel over 80kl to get to work cause I got no internet service how come as I paid it's a month to month lte package really no one has gotten back to me, service is so bad wish to cancel I cannot be struggling so much while I'm a loyal client I need assistance asap, I need to know why my service has ko internet if there is a power failure why is it not communicated
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
28 Dec 2022, 13:32Good day, thank you for contacting supersonic fibre. We would like to apologize for the inconvenience and frustration caused. Kindly note we will look into this and get back to you shortly. Regards Supersonic Team
Supersonic 's reply28 Dec 2022, 13:32
Official
Good day, thank you for contacting supersonic fibre. We would like to apologize for the inconvenience and frustration caused. Kindly note we will look into this and get back to you shortly. Regards Supersonic Team
FM
Fika M's updateReviewer Update
28 Dec 2022, 15:00Hi still awaiting technician to call me back
FM
Fika M's update28 Dec 2022, 15:00
Reviewer Update
Hi still awaiting technician to call me back
FM
Fika M's updateReviewer Update
29 Dec 2022, 13:25Good day
yesterday i was told system engineer would call me back i am still awaiting as still with no internet yet i have paid this is really ridiculous why cant you figure out what the issue is as all my towers are working according to you, why is myu sim still not working i nee this sirted out urgently i hav spent over 400 yesterday calling and buying data thats double what i pay for the LTE SIM , am i going to be refunded that? why is no one getting back to me . only the whatsapp agent tried to help me today but even her guess what? IT IS STILL NOT WORKING
yesterday i was told system engineer would call me back i am still awaiting as still with no internet yet i have paid this is really ridiculous why cant you figure out what the issue is as all my towers are working according to you, why is myu sim still not working i nee this sirted out urgently i hav spent over 400 yesterday calling and buying data thats double what i pay for the LTE SIM , am i going to be refunded that? why is no one getting back to me . only the whatsapp agent tried to help me today but even her guess what? IT IS STILL NOT WORKING
FM
Fika M's update29 Dec 2022, 13:25
Reviewer Update
Good day
yesterday i was told system engineer would call me back i am still awaiting as still with no internet yet i have paid this is really ridiculous why cant you figure out what the issue is as all my towers are working according to you, why is myu sim still not working i nee this sirted out urgently i hav spent over 400 yesterday calling and buying data thats double what i pay for the LTE SIM , am i going to be refunded that? why is no one getting back to me . only the whatsapp agent tried to help me today but even her guess what? IT IS STILL NOT WORKING
yesterday i was told system engineer would call me back i am still awaiting as still with no internet yet i have paid this is really ridiculous why cant you figure out what the issue is as all my towers are working according to you, why is myu sim still not working i nee this sirted out urgently i hav spent over 400 yesterday calling and buying data thats double what i pay for the LTE SIM , am i going to be refunded that? why is no one getting back to me . only the whatsapp agent tried to help me today but even her guess what? IT IS STILL NOT WORKING