GV
Gerhard V

1 reviews | Active since Feb 2021

19 Feb 2021, 12:04

No installation and no one that can help you

Stay away if you can. Requested a relocation installation way in advance because Supersonic has a 7 to 14 working day turn around time for fiber installation. To date they still haven't done the new installation. I have made numerous phone calls to their customer service line, been engaging on the whatsapp line. Tried to engage on Social media - every time I get the same response - someone will contact me - and they never do. Rather try a different ISP. Supersonic will only disappoint and frustrate you.

0
Replies (1)
Supersonic
Supersonic 's reply19 Feb 2021, 12:44
Official
Good day, Gerhard, 
My sincere apology for the services you have been receiving. Please note I will be in contact with the relevant departments to get this resolved.

Kindest Regards,
Joshua