No customer service and debit order and invoice doesn't match

To say that I am ****ed off by the service received over months now would be an understatement however what Supersonic did today was by far the final straw. I have been following up for months on debit order amounts not matching the invoices received and debit orders not going off but they always have ******* responses. In February I asked why I was charged so much in January and I was told it was for December and January. I logged a ticket to ask when my debit order for February would go off and a week later when I followed up I was just told that they have escalated the ticket to billing. In March I followed up on why my February and March debit order still hasn't gone off and all of a sudden I was told that I never paid my bill in January. Firstly this was the 4th time talking to them since my debit order went off in January and secondly it is a debit order I do not pay it is done from their side. This was the first time anyone had told me to log into a profile and add my banking details. It is not like my banking details ever change in the years I have been with Supersonic. Today they emptied my account so that none of my other debit orders will be paid. After months of following up and getting absolutely no help now all of a sudden they take everything in my account. I am not sure how difficult it is to reply to a customer when they are the ones contacting to say they haven't seen the debit order go off but apparently the people that do the invoices and the people that do the debit orders are not on the same page considering nowhere on my invoices are there even outstanding payments so if I didn't actually check I would have never known there was an issue that wasn't caused by me but rather by Supersonic. I am tired of trying to get help and being ignored and I am tired of asking for complaints departments details just to get a we will get back to you. The person that responded to my request this morning from 08:29 sent me a reply at 11:23 to say that they are still there but it is now 17:42 and still nothing. September invoice sent via email R995 debit order amount taken R995 October invoice sent via email R1028.17 with apparently R28.84 due from September debit order amount taken R995 (Again this is a debit order) No invoice for November debit order amount taken R1028.17 No invoice for December debit order amount taken R689 January invoice sent via email R689 debit order amount taken R1301 February invoice sent via email R689 debit order amount taken R0 and a ticket was logged with no feedback March invoice sent via email R995 debit order amount taken R0 and a ticket was logged with no feedback for February and followed up for March as well April invoice sent via email R995 debit order amount taken R3368