No Customer Service

This is the 3rd review I'm posting. This company just keeps on amazing me with how NON EXISTANT their customer service is. No on can give you straight answers, and the keep on trying to ***** my money by double debiting my account each month.

I have an outstanding ticket from September last year regarding a credit, that no one can tell me what is going on with.

Second ticket was for when I was double debited in December, and after not getting anywhere with getting my money back, I asked them to allocate as January payment. January I was double debited again, thankfully I was able to reverse it, and now February (this morning), I was double debited AGAIN!!

Utterly disgusted with this ISP. Warning EVERYONE to stay far away from Supersonic!!

Oh thank goodness the "6 month contract cool down" clause has passed now, as I will be shopping around for a new ISP!