No customer service 😕

Their service is unacceptable! I will never recommend Supersonic to anyone. My husband and I has been trying to get in contact with Supersonic for over a week to fix our internet. We keep getting told that our case is with the project management team and they're attending to it. Then we're told a technician is booked to come to our house. Then the technician never showed. Called them several times and still no joy. The manager was supposed to call me, no call. There is absolutely no customer services. No one knows what is going on and they're also not able to advise turnaround time. We're paying for a service and expect customer service when something is faulty or offline. I have canceled my subscription say no more.