NO CUSTOMER SERVICE

Wanted to sign up, but was told I needed to pay R740, before I needed it. I logged a ticket last week, still waiting for someone to contact me. Get Whatsapp today, "you have not finished your order" requested to speak to an agent. TWO hours later, I get a response, to which I answered back in a couple of minutes. Another hour goes by, send a message, "you obviously do not need new business", get reply back, "you have not rep****, this chat is now closed". If this is the way you treat prospective new clients, how do you treat your existing clients? Useless customer service.