MT
Martin T

1 reviews | Active since Sept 2022

17 Oct 2022, 21:55

No customer focus strategy... worst service ever..

This is my 4th review and no solution to date, Supersonic please come get your equipment as your technical support department cannot resolve my issue for 2 months and your accounts department cannot even call me back to finalize cancelation.. your so called management team is non existent as they do not even call back customers. What a waste of my time and money exploring this so called airfibre nonsense.. I do not want anything that is connected to Supersonic...

0
Replies (1)
Supersonic
Supersonic 's reply18 Oct 2022, 07:30
Official
Good Day, thank you for contacting us. We would like to sincerely apologize for the inconvenience and delay in your matter. Kindly note that this matter will be escalated and we will get back to you soon. Regards Supersonic Team.