No customer care what so ever

Supersonic must be the most useless service provider one can find, we requested a relocation on the 27th of December. They said it will take 7-14 working days to get it activated. It's been working days today and I still don't have any clarity as to when my Fibre will be activated. For the past 5 days when I called them, I have to wait 10-15min for someone to assist me, then they say that they are waiting for vodacom to do an installation. Now for the past 5 days, everyday that I called them, I had to explain to them that there is already a vodacom Fibre line installed and that we simply need someone to come and active it. This message has been passed to them every single day and no one has updated it from there side. They simply don't care about customer satisfaction and I will be moving my Fibre line from them.