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nono M

1 reviews | Active since Aug 2011

31 Jul 2020, 12:39

No contact

I’ve topped up my data, but I’m still not connected.

Your call centre is a nightmare, on hold for 15 minutes.

Called second time got to number one, call not clear could hear a thing!!!

You’ve move the WhatsApp help, to a number that is not working. You are doing all this right at the end of the month!!! This is a huge inconvenience and inconsideration on your part for your clients!!! Your info email address comes back with a reply that it’s unattended, I must use WhatsApp or call in!!!! What the in God’s name is happening!!!!

0
Replies (1)
Supersonic
Supersonic 's reply31 Jul 2020, 14:43
Official
Hello Nono, 

I have escalated your complaint to support. An agent will be in contact as soon as possible to assist. My apologies for any inconvenience caused. 

Regards,
Sandra