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nono M
1 reviews | Active since Aug 2011
31 Jul 2020, 12:39
No contact
I’ve topped up my data, but I’m still not connected.
Your call centre is a nightmare, on hold for 15 minutes.
Called second time got to number one, call not clear could hear a thing!!!
You’ve move the WhatsApp help, to a number that is not working. You are doing all this right at the end of the month!!! This is a huge inconvenience and inconsideration on your part for your clients!!! Your info email address comes back with a reply that it’s unattended, I must use WhatsApp or call in!!!! What the in God’s name is happening!!!!
Helpful (0)
Replies (1)0
Replies (1)Supersonic 's replyOfficial
31 Jul 2020, 14:43Hello Nono,
I have escalated your complaint to support. An agent will be in contact as soon as possible to assist. My apologies for any inconvenience caused.
Regards,
Sandra
I have escalated your complaint to support. An agent will be in contact as soon as possible to assist. My apologies for any inconvenience caused.
Regards,
Sandra
Supersonic 's reply31 Jul 2020, 14:43
Official
Hello Nono,
I have escalated your complaint to support. An agent will be in contact as soon as possible to assist. My apologies for any inconvenience caused.
Regards,
Sandra
I have escalated your complaint to support. An agent will be in contact as soon as possible to assist. My apologies for any inconvenience caused.
Regards,
Sandra
