GK
Gontse K
1 reviews | Active since Feb 2011
04 Aug 2022, 13:40
No connection for a month
The lies and incompetence from your staff is unsurpassed.
30 days now of asking for a line to be relocated, 14 days begging for reactivation and now 4 days pleasing for you to terminate my line so I can go to another service provider even though I have paid you for services I am not receiving.
This company has no clue about how to run their customer service department, they don’t know how to do anything and ensure that it’s actually done correctly.
Please could you just release my line so I can move on to where I will be taken seriously.
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Supersonic 's replyOfficial
04 Aug 2022, 16:57Good day Gontse,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Supersonic 's reply04 Aug 2022, 16:57
Official
Good day Gontse,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB