NS
Naveer S

1 reviews | Active since Feb 2018

01 Nov 2022, 18:38

NO CALL FROM THE CANCELLATION DEPARTMENT

I AM NOT GETTING ANY JOY FROM THE CANCELLATION DEPARTMENT, I HAVE SENT A REQUEST ON THE 5TH OF OCTOBER AND I ASKED FOR UPDATES EVERY TIME THEY SING THE SAME SONG AND APOLOGIZE AND THEN SOME PERSON REPLIES AND SAYS SOMEONE WILL MAKE CONTACT WITH ME....I PUT THE REQUEST ON THE 5TH AND TODAY IS THE 1ST OF THE NEW MONTH....NO ONE BOTHERED TO PHONE OR EMAIL

I AM SICK AND TIRED OF THE BULL**** SERVICE FROM THIS COMPANY AND I HAVE GIVE THEM CHANCE AFTER CHANCE BUT I HAVE HAD IT WITH THIS USELESS SERVICE PROVIDER

FOR OVER A MONTH I HAVE ALSO REQUESTING AN UPDATE ON THE TOWER I NORMALLY CONNECT TOO AND FOR SO LONG THEY SAYING ITS OFFLINE................AND THEN THEY BLAME IT ON LOADSHEDDING AND THEFT AND ****!!! I AM IRRATE WITH THIS SERVICE, THE IS NO SERVICE LEVEL AGREEMENT IN PLACE AND THEY JUST DONT CARE ABOUT THE CUSTOMER, AS LONG AS THEY GETTING PAID THEY DONT GIVE A FLYING F**K

I WAS DEBITED ON THE 28TH FOR R998.99....I WARNED THESE PEOPLE BEFORE THAT I WAS REVERSE THE DEBIT AND I WILL DO THAT, I DONT CARE!!!!!!!!!!!

IF YOU DONT WANT THAT TO HAPPEN THEN SOMEONE NEEDS TO PHONE ME ASAP!!!!!!!! SO THAT I CAN CANCEL MY SERVICE AND YOU GUYS CAN GET THE F OUT OF MY LIFE

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Replies (2)
Supersonic
Supersonic 's reply02 Nov 2022, 10:41
Official
Good Day Naveer,

Thank you for reaching out to Supersonic. We apologize for the late response and for the delay.
Kindly note that I will be looking into the matter and provide you with feedback.

Kind Regards,
Supersonic Team
Supersonic
Supersonic 's reply02 Nov 2022, 11:31
Official
Good day, thank you for reaching out to Supersonic and my sincere apologies for the frustration caused. We have sent a callback request. Kind Regards Supersonic Team.