no answer on new account
I paid for a new service and uploaded my proof of residence. I then got an sms to say that they cannot proceed as the address is not the same. This is because I moved to a new address. I attached a new letter to confirm my address and both my tickets have not been answered. Nobody responds on whatsup or on facebook or the ticket. And calling is just a waste of money and time.. please can someone respond . ***.. ***
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Replies (3)0
Replies (3)'s updateReviewer Update
11 Oct 2024, 12:30I called the office and was able to get hold of someone. Dudu gave me her email address to resend my proof of residence , which she said she cant see.
's update11 Oct 2024, 12:30
Reviewer Update
I called the office and was able to get hold of someone. Dudu gave me her email address to resend my proof of residence , which she said she cant see.
's updateReviewer Update
16 Oct 2024, 17:54I got my router today. I had to call for a final set up. I held on the phone for 15 mins, then put down and tried again > waited another 16 mins and final got help. My router also took three days to get to me, since i changed the address which supersonic put in incorrectly..
's update16 Oct 2024, 17:54
Reviewer Update
I got my router today. I had to call for a final set up. I held on the phone for 15 mins, then put down and tried again > waited another 16 mins and final got help. My router also took three days to get to me, since i changed the address which supersonic put in incorrectly..
's updateReviewer Update
04 Jun 2025, 21:48drama part three. I wanted to cancel and was told I must pay R600 for early cancellation. The contract seems be for people that got a free router, but I paid for mine. Im still waiting for an answer.
's update04 Jun 2025, 21:48
Reviewer Update
drama part three. I wanted to cancel and was told I must pay R600 for early cancellation. The contract seems be for people that got a free router, but I paid for mine. Im still waiting for an answer.