No after sale support

Hi,

Hello, if you think eskom is bad you have not subscribed to the supersonic airfibre.. It got installed late August and it only worked for a week.. the whole of September it has been down.. technical support is not responding or doing anything... so called management is useless. I need someone with authority to call me and give me a solution as I'm losing out financially with a paid service that is not working. If I cannot be reimbursed or given free working service to cover for what you have put me through, you can come and take your equipment. Supersonic does not take customer service seriously as the so-called team leaders or managers are forever in meetings and they do not bother calling customers back.. I would not recommend Supersonic to anyone who wants a working service. It is now October without a working service..