Never delivered now harrassing me for payment!!!

Mar 27, 2020, 5:05 PM:

I spoke to Mapula Mamabolo on twitter, she confirmed via email that the account was closed an deactivated.

Sep 20, 2020, 21:24:

A Sunday night, I receive an email from Zandile Ngcetane telling me my account is in arrears. I respond telling her Im not a client.

Oct 14, 2020, 15:21:

Zandile Ngcetane emails me again telling me my account is in arrears, I respond asking her to call me, she never does!

Nov 17, 2023:

I receive an sms threatening to hand me over for an unpaid amount of R399.

Nov 17, 2023, 10:29:

I speak to Simphiwe on whatsapp who agrees I do not owe you any money, he logs case number: REF: CAS-***-V5H5V2 for my account to be wiped.

Feb 09, 2024, 08:20:

I receive an sms (***) saying I have been handed over to VVM.

Feb 09, 2024, 08:31:

I send a whatsapp, it is not responded to.

Feb 09, 2024, 09:05:

I call the call centre, press the option for billing and accounts, hold for 24 minutes, Palesa Hlongwane finally comes on the line and tells me she is not in billing and she needs to create a ticket for billing to sort out the account, she sees the reference number from November and confirms no one did anything about it, she says Supersonic changes systems and she can't see the fact that I have never been a client and I must send her proof of all my communications with Supersonic proving I have never been a client.

So you change systems and can't see old info but somehow the business keeps operating? How are you able to know who is and isn't you customer? how are you able to continue providing a service to your customers when you lost their info when you migrated systems????

How much of my time and money must I still spend on a company I have never been a client of asking them to stop harassing me?