RM
Renier M
1 reviews | Active since Jul 2015
01 Aug 2021, 18:57
Never Again
after months of fighting with the service and not getting it resolved with service only usable for a set amount of time then resulting in a useless thing just drawing power.
have reported this problem multiple times with proof of the problem and still not resolved have canceled my service with them will suggest anyone that want to try out the supersonic service to just pass they will take full amount of money no rebates or anything for a service that was off for more than 4 days.
reporting faults only results speaking with someone who knows it all and the problems never gets fixed
good riddance the worst amount of money ever wasted..
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
04 Aug 2021, 12:06Good day, Renier M, Thank you for reaching out to Supersonic,I apologize for the frustration caused, please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Regards
SN
Supersonic 's reply04 Aug 2021, 12:06
Official
Good day, Renier M, Thank you for reaching out to Supersonic,I apologize for the frustration caused, please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Regards
SN
RM
Renier M's updateReviewer Update
04 Aug 2021, 16:37been trying to phoning you for the whole day now requested a call back on monday still no one one phoned me , cant expect me to be on hold for 48 minutes and no one answers and if you luck someone answer then while you on hold with said person again they end the call ....
how can you operate like that how long does it take to get info on a damn sim replacement
seriously lacking customer service here how the hell can it take this long to get info or answers
how can you operate like that how long does it take to get info on a damn sim replacement
seriously lacking customer service here how the hell can it take this long to get info or answers
RM
Renier M's update04 Aug 2021, 16:37
Reviewer Update
been trying to phoning you for the whole day now requested a call back on monday still no one one phoned me , cant expect me to be on hold for 48 minutes and no one answers and if you luck someone answer then while you on hold with said person again they end the call ....
how can you operate like that how long does it take to get info on a damn sim replacement
seriously lacking customer service here how the hell can it take this long to get info or answers
how can you operate like that how long does it take to get info on a damn sim replacement
seriously lacking customer service here how the hell can it take this long to get info or answers
RM
Renier M's updateReviewer Update
05 Aug 2021, 10:09phoned this morning regarding the sim replacement , where i was told it was approved and already handed over to ram for delivery .
did not receive any SMS or email with a tracking number for this . phoned ram where i got told nothing has been given to them for delivery?
can someone tell me what's going on? clearly no one knows what is happening over there
did not receive any SMS or email with a tracking number for this . phoned ram where i got told nothing has been given to them for delivery?
can someone tell me what's going on? clearly no one knows what is happening over there
RM
Renier M's update05 Aug 2021, 10:09
Reviewer Update
phoned this morning regarding the sim replacement , where i was told it was approved and already handed over to ram for delivery .
did not receive any SMS or email with a tracking number for this . phoned ram where i got told nothing has been given to them for delivery?
can someone tell me what's going on? clearly no one knows what is happening over there
did not receive any SMS or email with a tracking number for this . phoned ram where i got told nothing has been given to them for delivery?
can someone tell me what's going on? clearly no one knows what is happening over there