BG
Boniswa G

1 reviews | Active since Jun 2016

19 Jan 2021, 11:07

Nandi, poor service consultant!!!!

Nandi, she was rude, had no patience whatsoever, I had requested refund more than 14 days ago, Nandi informed me that the refund request was sent through to the wrong department as well as the cancellation request. As I was trying to elaborate further on my frustration she hung on me.

0
Replies (1)
Supersonic
Supersonic 's reply22 Jan 2021, 06:06
Official
Hello Boniswa, 

My sincere apologies for the poor service that you received. We are looking into this as a matter of urgency and will have this sorted out for you as quickly as possible. 

Regards, 
Sandra