LA
LYTHEN A

1 reviews | Active since Nov 2019

11 Oct 2023, 07:57

My money ****** out of my account by supersonix

I saw all the reviews and all is stay away from supersonic, this is my 3th review and you won't believe I am worse off, because even tough they still took my money I can not get any proof that I was ever in arears but over 10 000 rand in still continues was taken out of my account, I can not get a name to witch my lawyer can communicate but I am busy with a TV program and some news agencies, so watch this space because we will sue them. Mr Abdul

0
Replies (4)
Supersonic
Supersonic 's reply11 Oct 2023, 09:10
Official
Good day thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. We will have a look into your account. Kind Regards Supersonic Team
LA
LYTHEN A's update11 Oct 2023, 09:56
Reviewer Update
That is what they reply everytime, think they use a recording, they all can lie and are very good in it, it is going like that for months now but the only thing these people make sure of is that the debit orders go through, the last email the told me I have not pay for 3months before sept and then they took the 3months payment at once plus 16 days later another 1000 rand and can not explain that, will look into it until today, but I swear on my life that I have proof that all payment witch they took double every month did and I have all the proof and my lawyer is sitting with it is just that they ignore us, but good things come to those that wait, I will keep you up to date but will see in in news papers and national TV soon,
Mr abdul
Supersonic
Supersonic 's reply11 Oct 2023, 11:11
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
LA
LYTHEN A's update11 Oct 2023, 12:44
Reviewer Update
Sick and tired of escalating, same story just go through my emails and send me a complete break up as requested for the last 6 months, and the name of the person my lawyer can contact full details please, it is simple, how can you give me the same answer for the last 6mobths the you go quite and then I must send email again, it is frustrating right to the bone and you just continued taking my money, the country should know that such a big company is useless and have no one in a company like yours that can provide me with what is actually going on for 6 months, you are sitting with a lot of uneducated people that probably have *****ulent marltric or varsity degrees because for months no one can sort me out is a ****en disgrace.
Mr Abdul