JT
Jacques T
1 reviews | Active since Aug 2021
06 Aug 2021, 18:48
#MTN #Supersonicfibre . Offline for 4 days, Supersonic, broken promise central
I have now been offline for 4 days, after multiple calls and numerous promises I'm still offline, what the hell do I need to do to get this resolved! Like the rest of the world, I work from home, without my connection, I can not do my job if I get fired due to this... I'm seriously disappointed, this is not the provider I know. Come on #supersonicfibre #MTN, wake up and get your house in order.
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Replies (3)
Supersonic 's replyOfficial
06 Aug 2021, 19:53Good day Jacques.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that i will be looking into your query and I will assist.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that i will be looking into your query and I will assist.
Kind regards, Nonhlanhla
Supersonic 's reply06 Aug 2021, 19:53
Official
Good day Jacques.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that i will be looking into your query and I will assist.
Kind regards, Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that i will be looking into your query and I will assist.
Kind regards, Nonhlanhla
JT
Jacques T's updateReviewer Update
07 Aug 2021, 13:36Hi Nonhlanhla, any progress?
JT
Jacques T's update07 Aug 2021, 13:36
Reviewer Update
Hi Nonhlanhla, any progress?
JT
Jacques T's updateReviewer Update
07 Aug 2021, 15:40You truly have Superstars in the team! Nonhlanhla, thanks for picking this up and Precious Radebe, for working relentlessly on getting this sorted for me. After days of disappointment, today, you made my day! #supersonicfibre , you have a couple of gems working for you, look after them.
JT
Jacques T's update07 Aug 2021, 15:40
Reviewer Update
You truly have Superstars in the team! Nonhlanhla, thanks for picking this up and Precious Radebe, for working relentlessly on getting this sorted for me. After days of disappointment, today, you made my day! #supersonicfibre , you have a couple of gems working for you, look after them.