1 reviews | Active since Aug 2012
MTN Supersonic - lets remove the word Super PLEASE!
MTN supersonic - where to start? After purchasing the 60gib bundle last week uploading all the required RICA documents over a week ago. I had to call the support team 7 times each call lasted over 36 (min shortest call). Then today when I required the service as the mainline was down. I got told oooo sir it will be active in one hour. That was at 14:00 now its almost 10pm. 4 calls made today alone! That is over two hours on hold!!!!!!!!!!!!
After another call that started at 9pm tonight .......... wait for it.......... yep the consultant drops the line as well home time 10pm. Line drop 21:48
The current state shows profile invalid............ this is the first time we are using it and no I am not blacklisted..............
I give up!
Thank you for reaching out to Supersonic, I apologise for the the frustration caused, please note that i am looking into your account and will provide you with feedback shortly.
Regards
SN
Thank you for reaching out to Supersonic, I apologise for the the frustration caused, please note that i am looking into your account and will provide you with feedback shortly.
Regards
SN
Regards
SN
Regards
SN
