MTN supersonic horrible service

Hi honestly wouldn't advise anybody using supersonic. I relocated to new province and tried to be a loyal customer, I was informed not a problem, it will take 14 days to move my fibre line , as the new place already has fibre with an ont box. I logged the call for relocation on the 26 of August 2022 , it's now the 9th of october and I am still enquiring daily. When I called today they told me that openserve fried calling my and I did not take the call,even though I was home the whole day awaiting there call for connection. Nobody called me. The saddest part as I rely on my internet like most people for work, studying and mere communication. I now am buying data on a daily basis to keep work afloat.The best and saddest part of it all as a client with a fully paid up account, the service provider says it's your fault. I believe my supersonic doesnt give a Dam about customer service at all . To those honest people out there seeking service for your money. I guarantee it look for another ISP , that will honour there word and keep you happy for services rendered.k. govender