1 reviews | Active since Feb 2023
Mtn Supersonic Affordable Fibre ****
Supersonic- MTN, this is the biggest ****mers, they go as far as Social Media. Immediate Action Required: Suspension of Your Supersonic Account SS*** Description: Discrepancy in Subscription Fees-Request for Clarification:
Dear Supersonic Accounts,
I hope this email finds you well.
I am writing to express my concern regarding a recent Invoice I received for your advertised Service at R279 for two months. According to the promotion I signed up for, I was under the clear impression that the subscription fee would remain R279 for the duration of the two-months period.
However, upon receiving my second-month Invoice, I was surprised and disappointed to find that i had been charged nearly triple the advertised subscription fee. This discrepancy is not only unexpected but also misleading, and i am compelled to question the transparency of the offer I initially agreed to.
Could you kindly clarify why the second-month charge does not align with the original advertised price? If this was a limited-time promotional rate or subject to change, it was not communicated clearly during the sign-up process.
I would appreciate a prompt explanation, and if this is indeed a billing error or misleading marketing, I request that the necessary corrections be made immediately. Falls advertising not only violates consumer trust but may also contravene relevant Consumer protection regulations. I will go to Hellopeter as well Media Publications, you are Advertising all over Social Media spreading falls information. Please forward me the Recording where you have explained all the Terms and Conditions to me. Please forward to this email to represent to my Legal Adviser.
Thank you for your attention to this matter. I look forward to your swift response. Sincerely. Mr H van Wyk.
