FC
Fumani C
1 reviews | Active since Sept 2021
09 Sept 2021, 06:58
MTN fixed Data not activated
I have signed up for MTN fixed Data sim received it within 3 days excluding weekends so the problem came in when I have to activate it, I called their call Center multiple times and they kept me waiting for more than 2 hours..I regret joining Supersonic I wish I called cancel my Data sim with immediate effect
Helpful (0)
Replies (7)0
Replies (7)
Supersonic 's replyOfficial
09 Sept 2021, 08:20Good Morning Fumani C
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Best regards,
Supersonic 's reply09 Sept 2021, 08:20
Official
Good Morning Fumani C
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Thank you for reaching out to Supersonic, We apologise for the frustration caused please note that i am looking into your account and will provide you with feedback as soon as possible.
Regards
SN
Best regards,
Supersonic 's replyOfficial
09 Sept 2021, 08:43Fumani C, I see the order was cancelled on the portal, please confirm if you wish to proceed with the cancellation ?
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply09 Sept 2021, 08:43
Official
Fumani C, I see the order was cancelled on the portal, please confirm if you wish to proceed with the cancellation ?
Regards
SN
Regards
SN
Best regards,
FC
Fumani C's updateReviewer Update
09 Sept 2021, 10:08No I want the SIM card to be activated
FC
Fumani C's update09 Sept 2021, 10:08
Reviewer Update
No I want the SIM card to be activated
FC
Fumani C's updateReviewer Update
09 Sept 2021, 10:09Activate the SIM card I was just angry because of the poor service
FC
Fumani C's update09 Sept 2021, 10:09
Reviewer Update
Activate the SIM card I was just angry because of the poor service
Supersonic 's replyOfficial
09 Sept 2021, 10:39Hi Fumani, i apologise once again for the frustration raised, please note that i have asked the projects coordinator to assist with activation for your SIM.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply09 Sept 2021, 10:39
Official
Hi Fumani, i apologise once again for the frustration raised, please note that i have asked the projects coordinator to assist with activation for your SIM.
Regards
SN
Regards
SN
Best regards,
FC
Fumani C's updateReviewer Update
09 Sept 2021, 11:02Thank you I will await ur feedback
FC
Fumani C's update09 Sept 2021, 11:02
Reviewer Update
Thank you I will await ur feedback
Supersonic 's replyOfficial
09 Sept 2021, 11:33Fumani C, The SIM has been activated please reboot your router after 60 minutes from now.
Regards
SN
Regards
SN
Best regards,
Supersonic 's reply09 Sept 2021, 11:33
Official
Fumani C, The SIM has been activated please reboot your router after 60 minutes from now.
Regards
SN
Regards
SN
Best regards,