KM
Kgotso M
1 reviews | Active since Sept 2021
25 Sept 2021, 10:56
Mr Mafora
I payed supersonic twice without internet service, and they can't reimburse me or at least reconnect me to the internet, they have telephone strategies that also finish my money and getting me tedious trying to make me give up, I can't give up on that money. Pls help.
Helpful (0)
Replies (12)0
Replies (12)
Supersonic 's replyOfficial
25 Sept 2021, 10:59Good day
Thank you for reaching out to Supersonic, We are glad you got assisted. please note that i have notified the agent of your compliment.
Kind regards
WN
Thank you for reaching out to Supersonic, We are glad you got assisted. please note that i have notified the agent of your compliment.
Kind regards
WN
Best regards,
Supersonic 's reply25 Sept 2021, 10:59
Official
Good day
Thank you for reaching out to Supersonic, We are glad you got assisted. please note that i have notified the agent of your compliment.
Kind regards
WN
Thank you for reaching out to Supersonic, We are glad you got assisted. please note that i have notified the agent of your compliment.
Kind regards
WN
Best regards,
KM
Kgotso M's updateReviewer Update
25 Sept 2021, 11:03Supersonic has a sinical telephone strategy of connecting people to all departments and they're agents never know what to do and what's worse they do not have a toll free number..
KM
Kgotso M's update25 Sept 2021, 11:03
Reviewer Update
Supersonic has a sinical telephone strategy of connecting people to all departments and they're agents never know what to do and what's worse they do not have a toll free number..
Supersonic 's replyOfficial
25 Sept 2021, 11:23Hi Kgotso, l apologise, l am currently investigating on wjy your order has not been acyivated with Vuma, l will revert back shortly with feedback.
Thank you
Warm regards
WN
Thank you
Warm regards
WN
Best regards,
Supersonic 's reply25 Sept 2021, 11:23
Official
Hi Kgotso, l apologise, l am currently investigating on wjy your order has not been acyivated with Vuma, l will revert back shortly with feedback.
Thank you
Warm regards
WN
Thank you
Warm regards
WN
Best regards,
KM
Kgotso M's updateReviewer Update
25 Sept 2021, 11:50But this is the same reply I always get and never take us any further. At the moment I'm disgusted and I need help everywhere I can including sewing Supersonic cause your strategic service undermines people
KM
Kgotso M's update25 Sept 2021, 11:50
Reviewer Update
But this is the same reply I always get and never take us any further. At the moment I'm disgusted and I need help everywhere I can including sewing Supersonic cause your strategic service undermines people
Supersonic 's replyOfficial
25 Sept 2021, 12:16Hi please confirm your address and if you have had services before, thank you.
Warm regards
WN
Warm regards
WN
Best regards,
Supersonic 's reply25 Sept 2021, 12:16
Official
Hi please confirm your address and if you have had services before, thank you.
Warm regards
WN
Warm regards
WN
Best regards,
KM
Kgotso M's updateReviewer Update
25 Sept 2021, 12:271680 mabitsela street
Dobsonville
1865
Yes I have had a service before
Dobsonville
1865
Yes I have had a service before
KM
Kgotso M's update25 Sept 2021, 12:27
Reviewer Update
1680 mabitsela street
Dobsonville
1865
Yes I have had a service before
Dobsonville
1865
Yes I have had a service before
Supersonic 's replyOfficial
25 Sept 2021, 14:59Thank you can you please send me your router serial number.
Warm regards
WN
Warm regards
WN
Best regards,
Supersonic 's reply25 Sept 2021, 14:59
Official
Thank you can you please send me your router serial number.
Warm regards
WN
Warm regards
WN
Best regards,
KM
Kgotso M's updateReviewer Update
25 Sept 2021, 15:10***E3312A3
This process is been done before and it keeps on repeating itself technically, you going to now next ask for proof of payment and make me think like you helping and I'm going to wait another month.
They gave me a new voucher number and I went to pay and now this is a 2nd month without internet I have paid for...
At the sams time I still spend money to call you ..
This process is been done before and it keeps on repeating itself technically, you going to now next ask for proof of payment and make me think like you helping and I'm going to wait another month.
They gave me a new voucher number and I went to pay and now this is a 2nd month without internet I have paid for...
At the sams time I still spend money to call you ..
KM
Kgotso M's update25 Sept 2021, 15:10
Reviewer Update
***E3312A3
This process is been done before and it keeps on repeating itself technically, you going to now next ask for proof of payment and make me think like you helping and I'm going to wait another month.
They gave me a new voucher number and I went to pay and now this is a 2nd month without internet I have paid for...
At the sams time I still spend money to call you ..
This process is been done before and it keeps on repeating itself technically, you going to now next ask for proof of payment and make me think like you helping and I'm going to wait another month.
They gave me a new voucher number and I went to pay and now this is a 2nd month without internet I have paid for...
At the sams time I still spend money to call you ..
Supersonic 's replyOfficial
25 Sept 2021, 18:04Hi please send me your Proof of Address and l can be able to assist further, please send it to ***, thank you.
Warm regards
WN
Warm regards
WN
Best regards,
Supersonic 's reply25 Sept 2021, 18:04
Official
Hi please send me your Proof of Address and l can be able to assist further, please send it to ***, thank you.
Warm regards
WN
Warm regards
WN
Best regards,
KM
Kgotso M's updateReviewer Update
26 Sept 2021, 09:28I have forwaded proof of address to the email address given.. Wesley I hope you receive the document and help my situation.
KM
Kgotso M's update26 Sept 2021, 09:28
Reviewer Update
I have forwaded proof of address to the email address given.. Wesley I hope you receive the document and help my situation.
KM
Kgotso M's updateReviewer Update
28 Sept 2021, 09:17I'm still here waiting to be helped...
Loke I said: Supersonic has a strategy to frustrate their customers electronically..
Can I pls be helped..
Is there a waybto takevthis case further.. I'm really hurt it with these people
Loke I said: Supersonic has a strategy to frustrate their customers electronically..
Can I pls be helped..
Is there a waybto takevthis case further.. I'm really hurt it with these people
KM
Kgotso M's update28 Sept 2021, 09:17
Reviewer Update
I'm still here waiting to be helped...
Loke I said: Supersonic has a strategy to frustrate their customers electronically..
Can I pls be helped..
Is there a waybto takevthis case further.. I'm really hurt it with these people
Loke I said: Supersonic has a strategy to frustrate their customers electronically..
Can I pls be helped..
Is there a waybto takevthis case further.. I'm really hurt it with these people
Supersonic 's replyOfficial
28 Sept 2021, 21:30Good evening apologies for the inconveniences caused please be advised we are currently awaiting on Vumatel to resolve your query, see ticket reference ISP-557401, thank you.
Warm regards
WN
Warm regards
WN
Best regards,
Supersonic 's reply28 Sept 2021, 21:30
Official
Good evening apologies for the inconveniences caused please be advised we are currently awaiting on Vumatel to resolve your query, see ticket reference ISP-557401, thank you.
Warm regards
WN
Warm regards
WN
Best regards,