MR

I have no WI-FI for the past 3 weeks. I have logged a complaint with them and to date i have only received a 2 ticket no and only 1 was acted . i have received no feedback from them. all i get is apologies when i phoned and i did many times. I have to buy Date in order for my daughter to use it for her studies and for us to use it for our work. this is costing too much. there service is very poor. Please help.