MB
Morné Botha
1 reviews | Active since Oct 2017
28 May 2021, 14:05
Morne
Slow to nothing internet speeds. 3000 and over ping, 0.01 mbps download speeds, non-existing upload speeds for the last 2 days. Constantly phoning for "support" and only getting told "please restart your router". My father stays 2kms away from me and they having the exact same issues. Paying R999 for the worst service and experience ever. Not even worth it.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
28 May 2021, 15:06 Good day Morne Botha. Thank you for reaching out to supersonic fibre. We will escalate your request to the relevant department so that this can be resolved for you. Apologies for any inconveniences from our side.
Kind regards.
Joshua.
Kind regards.
Joshua.
Best regards,
Supersonic 's reply28 May 2021, 15:06
Official
Good day Morne Botha. Thank you for reaching out to supersonic fibre. We will escalate your request to the relevant department so that this can be resolved for you. Apologies for any inconveniences from our side.
Kind regards.
Joshua.
Kind regards.
Joshua.
Best regards,
Supersonic 's replyOfficial
28 May 2021, 18:02Mr Botha, your case is still pending with support engineering team. They will soon be in contact with you to advise further.
Ref: CAS-619326-L0V1P1
Kind regards.
Thando.
Ref: CAS-619326-L0V1P1
Kind regards.
Thando.
Best regards,
Supersonic 's reply28 May 2021, 18:02
Official
Mr Botha, your case is still pending with support engineering team. They will soon be in contact with you to advise further.
Ref: CAS-619326-L0V1P1
Kind regards.
Thando.
Ref: CAS-619326-L0V1P1
Kind regards.
Thando.
Best regards,