EM
Enna M

1 reviews | Active since Mar 2018

11 Oct 2021, 08:40

Month 2 without my refund

Is Supersonic going to refund me? They never delivered my router and sim. It has been over a month and apparently it's the billing department I must contact for that. They always tell me they are escalating. This level of service is on minus

0
Replies (5)
Supersonic
Supersonic 's reply11 Oct 2021, 10:18
Official
Good day  Enna
Thank you for reaching out to Supersonic, I apologise for the frustration caused, please note that i am looking into your query and will revert back to you as soon as possible.

Regards
Nonhlanhla
EM
Enna M's update11 Oct 2021, 16:03
Reviewer Update
I want feedback on this. No one called me from billing
EM
Enna M's update12 Oct 2021, 08:56
Reviewer Update
Now I called and spoke to Lebogang who told me the person dealing with my is not at work
EM
Enna M's update12 Oct 2021, 12:04
Reviewer Update
Some lady Simphiwe tells me it was updated yesterday and there are comments, and no ne can assist me.
EM
Enna M's update13 Oct 2021, 13:22
Reviewer Update
Is anyone going to tell me what is going on with my refund?