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IM
Itumeleng M

1 reviews | Active since Dec 2022

28 Dec 2022, 12:56

Miss

Worse customer service ever ive been off network since the 23rd of December ive been trying to call them no answe wats they do not respond emails its just bad can i cancel this service please

0
Replies (5)
Supersonic
Supersonic 's reply28 Dec 2022, 14:22
Official
Good day, thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. Kindly give us a moment to have a look at your account. Kind Regards Supersonic Team
IM
Itumeleng M's update28 Dec 2022, 14:27
Reviewer Update
I made two payments even now I haven't been assisted worse you debit my account before its actual debit date and if you don't find funds you block my internet that's unacceptable please unblock my subscription
Supersonic
Supersonic 's reply28 Dec 2022, 14:42
Official
Good day Itumeleng, thank you for contacting supersonic fibre. We would like to apologize for the inconvenience and frustration caused. Kindly note that we will look into this and revert back to you. Regards Supersonic Team
IM
Itumeleng M's update28 Dec 2022, 14:50
Reviewer Update
You have been saying that for the past hour and nothing is happening end of Jan im canceling this thing pity I've already paid
IM
Itumeleng M's update28 Dec 2022, 15:13
Reviewer Update
And please explain to me why should I be debited before the 1st of Jan and still close my service before my actual debit date dat is bullying and unacceptable i need my money back and im putting on request cancel this thing by end of Jan