RB
Rochell B

1 reviews | Active since Mar 2024

11 Mar 2024, 16:32

****ming their clients

Absolute ****mers signed up in December paid 2 months but never received connection after 2 months of this I cancelled and was promised a refund as per messages I kept. Credit note issued and when you follow up you get told that they are working on it it is now March and still no refund still get the same bull response there WhatsApp call centre have now stopped responding and their absolute rude staff disconnect the conversations when asked why it's taking this long. Staff is arrogant and rude with horrible customer service not to mention they will ***** your money and just keep sending uniformed response Use anyone else stay far away from Supersonic they **** and ***** from you and the service is just horrible

0
Replies (1)
Supersonic
Supersonic 's reply16 Mar 2024, 15:11
Official
Good day, Rochell,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and feedback will be provided as soon as possible.
Kind regards,
AM