TJ
Thembakazi J
1 reviews | Active since Feb 2024
24 Feb 2024, 12:57
****ming Supersonic Mtn Data Service Provider
I used services from Supersonic in 2020 and canceled the service in September 2021. The company arranged for a collection of the device but the courier/supersonic never pitched. I get a call from VVM debt collectors saying I have been handed over because I owe supersonic. I am so annoyed by this whole story and I will not allow their incompetence to interfere with my financial life. It will not end here I promise Monday morning I am sorting this out.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
26 Feb 2024, 10:21Good day, Thembakazi,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our cancellations department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our cancellations department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply26 Feb 2024, 10:21
Official
Good day, Thembakazi,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our cancellations department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our cancellations department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's replyOfficial
26 Feb 2024, 10:28Good morning, Thembakazi,
Kindly reply privately with the physical address where the router should be collected.
Kind regards,
A.M.
Kindly reply privately with the physical address where the router should be collected.
Kind regards,
A.M.
Supersonic 's reply26 Feb 2024, 10:28
Official
Good morning, Thembakazi,
Kindly reply privately with the physical address where the router should be collected.
Kind regards,
A.M.
Kindly reply privately with the physical address where the router should be collected.
Kind regards,
A.M.