Mdeed weService from Supersonic.

So, I have had to wait for longer than a week for someone at Supersonic to submit a written response, to my email, to just confirm when cancellation is going to take place.

Mind you, I am still waiting. Disgusting!!!

Moreover, I now have had the displeasure of speaking to multiple agents who do nothing to assist with the simplest of requests and the one lady I have had the unsurmountable pain of speaking to has;

1. Failed to assist with escalating my matter. 2. Refused to hand me to a supervisor to speak to. 3. Put me on hold for longer than 10 minutes, then hung up on me. 4. Receives my application for a call back, dials my number and hangs up as soon as I answer. 5. Refused to give me her name and surname for escalation purposes.

This kind of horrible application and work ethic is detrimental to the image & competency of everyone who works at the organization.

Outstandingly appaling.... Rha!