LP
Louis P
1 reviews | Active since Jul 2021
08 Jul 2021, 15:45
Massive issues after cancelation of month to month LTE contract.
All lines of communication with support team always leads to nothing! I have been charged for a extra month on my cancelled account how do i get a refund ? Money was collected via debit order. Account Number: S***. Regards unhappy ex customer.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
08 Jul 2021, 16:59Good day Louis.
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
Supersonic 's reply08 Jul 2021, 16:59
Official
Good day Louis.
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
My sincere apologies for the frustration caused. Kindly be advised that I will be looking into your query and I will assist.
Kind regards,
Nonhlanhla
LP
Louis P's updateReviewer Update
15 Jul 2021, 09:37Hi
One week later and still no communication or refund money back in my account?
What are we to do here?
If you call the call centre you get left in the void or constant retransfers.
No emails returned or confirmation of case logged as stated.
Regards,
Louis du plessis
One week later and still no communication or refund money back in my account?
What are we to do here?
If you call the call centre you get left in the void or constant retransfers.
No emails returned or confirmation of case logged as stated.
Regards,
Louis du plessis
LP
Louis P's update15 Jul 2021, 09:37
Reviewer Update
Hi
One week later and still no communication or refund money back in my account?
What are we to do here?
If you call the call centre you get left in the void or constant retransfers.
No emails returned or confirmation of case logged as stated.
Regards,
Louis du plessis
One week later and still no communication or refund money back in my account?
What are we to do here?
If you call the call centre you get left in the void or constant retransfers.
No emails returned or confirmation of case logged as stated.
Regards,
Louis du plessis