jC
john C
1 reviews | Active since Apr 2013
09 Aug 2020, 17:04
Lying *******
I am.supposed to have a 20 meg line but you assholles throttle a cancellation subscriber to 2egs, you're pathetic,****,useless,****ty, worse than Telkom, and your support team is more *********** than you are. You are the worst of the worst, I'll name and shame you ****ing ****ers where ever I can.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
11 Aug 2020, 11:35Hello John,
Looking into this for you now. Apologies for the frustration that you have endured.
Regards,
Sandra
Looking into this for you now. Apologies for the frustration that you have endured.
Regards,
Sandra
Supersonic 's reply11 Aug 2020, 11:35
Official
Hello John,
Looking into this for you now. Apologies for the frustration that you have endured.
Regards,
Sandra
Looking into this for you now. Apologies for the frustration that you have endured.
Regards,
Sandra
jC
john C's updateReviewer Update
11 Aug 2020, 20:19Sandra
I'll be honest a 260ms ping in a supposedly 20 meg line is total bill, other people on the same fibre line from Vumatel have no latency, only myself that's on your "service" I regret dealing with Supersonic from day 1, when I give 30 days notice you decided to double debit me because it's a joke to you, monies that weren't meant to be taken by you at all.
Supersonic, you're the reason so many people hate dealing with new/SME companies and rather go to the major corporates, I waste so much airtime calling your help desk at times that it leaves a person to wonder how the hell you've made it this far, time is now 20:19 and guess what.... 270 ms latency and 2 meg line speed, your techies lie to customers and come up with BS stories.
I'll be honest a 260ms ping in a supposedly 20 meg line is total bill, other people on the same fibre line from Vumatel have no latency, only myself that's on your "service" I regret dealing with Supersonic from day 1, when I give 30 days notice you decided to double debit me because it's a joke to you, monies that weren't meant to be taken by you at all.
Supersonic, you're the reason so many people hate dealing with new/SME companies and rather go to the major corporates, I waste so much airtime calling your help desk at times that it leaves a person to wonder how the hell you've made it this far, time is now 20:19 and guess what.... 270 ms latency and 2 meg line speed, your techies lie to customers and come up with BS stories.
jC
john C's update11 Aug 2020, 20:19
Reviewer Update
Sandra
I'll be honest a 260ms ping in a supposedly 20 meg line is total bill, other people on the same fibre line from Vumatel have no latency, only myself that's on your "service" I regret dealing with Supersonic from day 1, when I give 30 days notice you decided to double debit me because it's a joke to you, monies that weren't meant to be taken by you at all.
Supersonic, you're the reason so many people hate dealing with new/SME companies and rather go to the major corporates, I waste so much airtime calling your help desk at times that it leaves a person to wonder how the hell you've made it this far, time is now 20:19 and guess what.... 270 ms latency and 2 meg line speed, your techies lie to customers and come up with BS stories.
I'll be honest a 260ms ping in a supposedly 20 meg line is total bill, other people on the same fibre line from Vumatel have no latency, only myself that's on your "service" I regret dealing with Supersonic from day 1, when I give 30 days notice you decided to double debit me because it's a joke to you, monies that weren't meant to be taken by you at all.
Supersonic, you're the reason so many people hate dealing with new/SME companies and rather go to the major corporates, I waste so much airtime calling your help desk at times that it leaves a person to wonder how the hell you've made it this far, time is now 20:19 and guess what.... 270 ms latency and 2 meg line speed, your techies lie to customers and come up with BS stories.
jC
john C's updateReviewer Update
21 Aug 2020, 17:53I am so fed up of this bull**** from your company, I actually vented my frustration a poor girl who doesn't deserve it because of your incompetence, and useless service,how many times must I lose my **** with you guys how many times must I sound like a raging lunatic
jC
john C's update21 Aug 2020, 17:53
Reviewer Update
I am so fed up of this bull**** from your company, I actually vented my frustration a poor girl who doesn't deserve it because of your incompetence, and useless service,how many times must I lose my **** with you guys how many times must I sound like a raging lunatic