LTE no signal

Hi Sandra,

It's me again. The LTE + router I got on month to month does not receive signal well. It's fairly atrocious, to be honest.

I need to either cancel the month to month LTE or upgrade to fibre. The usage map says fibre is available in my area. I've tried to make use of your whatsap line, but have received no response. Your call centre agents drop my call. Not sure what to do.

Please let me know how I can either upgrade or cancel. Thank you,.

Regards,

Neil