TT
TSHEPO T
1 reviews | Active since Jun 2014
28 Apr 2024, 15:42
Livid
The worst ever. I have an open ticket for over a month no one seems to know what's happening.
Iv been asking to make payment arrangements after you failed to debit, no one has ever gotten back to me all I'm being told is Simone will call me.
Iv justade payment on Tuesday yet you disconnect my account for non payment after iv reconnected it this month and pleeded for a payment arrangement and for you to remove the R899 reconnection fee coz yol disconnected without any call or returning my call for payment arrangements
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Replies (2)TT
TSHEPO T's updateReviewer Update
29 Apr 2024, 13:35can someone call me to fix this nonsense, your web agents take they own ****** time to respond, from 9 its 1;35 Aand iv stilll havnt recieved any help
TT
TSHEPO T's update29 Apr 2024, 13:35
Reviewer Update
can someone call me to fix this nonsense, your web agents take they own ****** time to respond, from 9 its 1;35 Aand iv stilll havnt recieved any help
Supersonic 's replyOfficial
30 Apr 2024, 11:35Good day, Tshepo,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply30 Apr 2024, 11:35
Official
Good day, Tshepo,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
